Delete your account

Before you go

Export your documents, customers, items and payments from account settings. After deletion they cannot be recovered.

How to request deletion

1. Send an email from your registered email address to [email protected] with the subject "Delete my InvoiceSeth account", or use the contact form on the contact page with the topic "Support for my account".
2. We confirm the request by a one-time code to your registered email or WhatsApp number, so that nobody else can close your account.
3. Your account is closed immediately after confirmation and any paid plan is cancelled.

What is deleted, and when

• Your sign-in details, name, mobile number and all business data: organizations, customers, items, documents, payments, send logs and uploaded files.
• Deletion from live systems happens 30 days after closure. During those 30 days you can write to us to reopen the account instead. Backups expire within a further 30 days.
• We keep only what GST law requires us to keep: the subscription invoices we issued to you, for the statutory period.

Teammates

If you are a teammate rather than the account owner, deleting your user removes your sign-in and name from the account; the business's documents stay with the owner. Ask the owner to remove you from Settings, or email us from your registered address.