Refund & Cancellation

Cancelling

• You can cancel a paid plan at any time from your account settings. No call, no email needed.
• Your plan stays active until the end of the period you have paid for, then moves to the Free plan. Nothing is deleted.
• Auto-renewal stops the moment you cancel.

Refunds

• First purchase: if this is your first payment on InvoiceSeth and you ask within 7 days of it, we refund the full amount, no questions asked.
• Renewals: renewal payments are not refunded, because you are reminded by email 7 days before each renewal and can cancel in one click. If a renewal was charged because of an error on our side, we refund it in full.
• Yearly and quarterly plans: after the first 7 days, an unused remainder is not refunded, but you can switch the cycle at the next renewal.
• Service failure: if InvoiceSeth is unavailable for more than 24 hours in a row for reasons within our control, you can ask for a pro-rated credit or refund for that period.

How to ask

Write from your registered email to [email protected] with your business name and the payment reference from your subscription invoice. Approved refunds are issued to the original payment method within 7 working days; banks may take a few more days to show them.

Questions

Anything unclear, or a situation this policy does not cover: contact us and we will sort it out.